Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen, Playa del Carmen
186US$
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Key details
About the Hotel
Paseo Xaman Ha Hotelero 5,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Queen Room
Max:
2 persons
390 sq. feet
Bed options:
2 King Size Beds
Air conditioning
room details
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Superior Queen Room
Max:
2 persons
390 sq. feet
Bed options:
2 King Size Beds
Heating
Air conditioning
room details
Check Prices
Deluxe Queen Room
Max:
2 persons
435 sq. feet
Bed options:
2 King Size Beds
Heating
Air conditioning
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Wind surfing
- Diving
- Snorkeling
- Horseback riding
- Cycling
- Tennis court
- Golf course
- Darts
- Table tennis
- Archery
- Yoga class
- Aerobics
- Fishing
Services
- Valet parking
- Housekeeping
- Car rental
- Laundry
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Spa & wellness center
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
- Make up services
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
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Location
Paseo Xaman Ha Hotelero 5,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Paseo Xaman Ha Hotelero 5,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Carretera Chetumal-Puerto Juarez Km. 282
Xcaret
2.7
mi
152 Calle Quinta Avenida
Quinta Avenida
1.8
mi
Mall
Playacar Center Shopping Mall
2600 ft
Carretera 109
Cenote Calavera
1.9
mi
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
2800 ft
Av. Benito Juárez
Los Fundadores Park
1.4
mi
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
2100 ft
Disabled-friendly beach
1.4
mi
Zona Arqueologica Playa del Carmen
1.1
mi
Parks
Xel-Ha Park
3600 ft
Mahi Golf Course
2500 ft
Golf Course
Campo de Golf Playacar
3300 ft
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
3700 ft
Maya ruins
3700 ft
Calle Carretera Federal 109
Cenote Carwash
2.2
mi
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
2.2
mi
Hwy 307 Km 287
Alltournative
4200 ft
Mall
Starbucks
4400 ft
Mall
City Club
4500 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1.4
mi
5ta Avenida
Galeria de Arte 5ta Avenida
1.5
mi
Playacar
Ruinas Mayas
1.0
mi
Museums
3D Museum of Wonders
1.7
mi
Museums
Museo Frida Kahlo Playa Del Carmen
1.7
mi
Store
Centro Maya
2.2
mi
Playacar
Xaman Ha Ruins
1.3
mi
Paseo Xaman-Ha Playacar
Xaman Ha Aviary
1.8
mi
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
2.1
mi
Beach
Playacar Beach
2.2
mi
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1500 ft
Restaurants
Les Crepes de Paris
2.0
mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
6.4
Location
8.2
Service
6.8
Dining
6.0
Michael
United States of America,
February
2025
7.0/10
My recent stay at Viva Maya By Wyndham was overall enjoyable, with a beautiful beach and excellent staff. However, the food options were somewhat limited and the rooms felt a bit dated. While I loved the service and cleanliness of the resort, the food could use improvement. 🏖️🌴
Rooms
7.0
The ocean view room was lovely but showing its age with dated furnishings and worn carpets. The cleanliness was a concern, with some dust and cobwebs visible in the corners.
Service
9.0
The service was friendly and attentive, making my experience enjoyable. The activities team, especially Arnulfo, was fantastic and really added to the fun.
Location
10.0
Perfectly located right on the beach, the resort was set in beautiful surroundings with well-kept gardens and plenty of space to relax. I enjoyed the scenic views.
Dining
6.0
While the dining options had some highlights, like made-to-order meals, the overall quality varied, and I felt there was a lack of variety over my week-long stay. The cafeteria-style offerings for dinner didn't meet my expectations.
Facilities
6.0
The resort had decent facilities, but I missed the lively amenities typical of larger resorts. Limited restaurant availability during peak times was a drawback.
Allen
United States of America,
January
2025
6.0/10
I enjoyed my time at Viva Maya, but it wasn't without its faults. The beach was beautiful and the location was convenient, but I faced some issues with dining reservations. While the staff was friendly and the entertainment was a highlight, the overall dining experience and room conditions left a bit to be desired.
Rooms
5.0
My room was humid and had a strange smell due to moisture. The ceramic tile made it easy to hear noises from the hallway, which was distracting at times.
Service
6.0
Service was friendly, but the staff seemed understaffed at the bars, leading to long wait times. I also had issues with the restaurant booking app that restricted me to only one reservation at an a la carte restaurant over three days.
Location
7.0
The resort is located in Playacar, which is a nice area. The beach was clean and had plenty of seating options, but navigating the hotel could be confusing as it was under renovation when I visited.
Dining
6.0
Food at the buffet was hit or miss, with not much variety over the days. The a la carte restaurants had limited availability and were often full, which was disappointing as I had expected more from an all-inclusive.
Facilities
6.0
The pools and beach areas were well maintained, offering plenty of activities like kayaking. However, I noticed the adult pool had issues with cleanliness and could use some attention.
Victor
United States of America,
January
2025
6.4/10
I had a pretty mixed experience at Viva Maya. While I enjoyed the beautiful beach and well-maintained grounds, there were several letdowns that impacted my stay. I found the service at the buffet to be slow, and the food quality varied quite a bit. My room was comfortable, but the amenities like the bar fridge being empty and the limited coffee options left something to be desired.
Rooms
6.0
The room we stayed in was nice and comfortable, but I was disappointed that it lacked a coffee machine and had an empty bar fridge. It was also quite chilly at night without adequate bedding.
Service
5.0
Service was hit or miss. While some staff members were friendly and attentive, others weren't as pleasant, particularly during breakfast. I also felt like I had to wait too long for attention at the buffet.
Location
7.0
The location is great, right on the beach and within a pretty secure area. However, the distance from the adult-only pool to the main pool made it inconvenient to access other areas.
Dining
5.0
Dining experiences were varied. While the a la carte restaurants were fantastic, the buffet left a lot to be desired, especially for breakfast. The food lacked variety and didn’t always feel fresh.
Facilities
6.0
The resort featured lovely grounds and a great beach, which were highlights of my stay. However, I found the facilities, like the fitness center and other amenities, to be pretty average and not very inspiring.
Charlie
United States of America,
November
2024
7.4/10
My stay at Viva Maya was a mixed experience. The beach was stunning, and I appreciated the smooth access to everything due to the resort's small size. Unfortunately, the dining could use improvement, with some meals being just okay, but I did enjoy the homemade yogurt at breakfast. Overall, I felt safe and found the service friendly, though some areas, like the bar, felt lacking at times.
Rooms
6.0
The rooms were clean but dated and didn't have do not disturb signs. I was disturbed by staff knocking several times in the morning.
Service
7.0
The staff was overall polite and accommodating, and I had a fantastic interaction with the front desk manager, Jorge, who helped with my room upgrade.
Location
8.0
The resort's location is excellent, being close to Playa del Carmen, and the beach was definitely the highlight of my stay.
Dining
6.0
The food varied from okay to above average. The buffet had a good selection, but some à la carte dining experiences were disappointing. I recommend the homemade salsa and Mexican restaurant for better meals.
Facilities
6.0
The facilities were adequate with good choices, though I felt there could be more organized activities to keep guests engaged throughout the day.
Rodney
United States of America,
November
2024
7.0/10
I had a wonderful stay at Viva Maya By Wyndham, but there were some mixed experiences. The food quality varied; some meals were excellent, while others lacked flavor. The staff were friendly and attentive overall. The beach location was beautiful, though the noise from evening shows could be disruptive. I particularly enjoyed the leisure time at the pool, but I wished the amenities were a bit more upscale.
Rooms
8.0
The rooms were clean, and my initial room faced the pool, which was quiet. I managed to switch to a ground floor room with a terrace that was much better. However, some balconies were quite small.
Service
7.0
The staff were generally friendly, especially at the pool bar. However, I did encounter some inconsistency with front desk assistance where not every staff member was as welcoming.
Location
9.0
The resort is directly on the beach, which made it easy to find sunbeds and enjoy the ocean. The location is excellent for both relaxation and access to various activities.
Dining
7.0
I found the food in places like Don Diego and Portofino to be great, while the buffet was a bit noisy and the quality fluctuated. Some meals were fresh and tasty, but I wished for more variety and flavor in the offerings.
Facilities
8.0
The resort has a cozy atmosphere, and I appreciated the clean grounds and maintained facilities. The entertainment like the evening shows was enjoyable, adding to the overall experience.
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