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From314US$ /night
Check-in
08Dec2025Select date
Check-out
09Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710
-
Near Playacar Beach
Perfect
7.8
7.9
/10
3.7
3.3
/5

Viva Maya By Wyndham, A Trademark All Inclusive Resort offers a beachfront experience with all-inclusive amenities, exceptional dining options, and a multitude of activities. This family-friendly Playa del Carmen hotel features 339 colonial-style rooms equipped with modern amenities, all meals included, and a variety of water and land sports.

Rooms & Amenities

The 339 well-appointed guest rooms at Viva Maya By Wyndham, A Trademark All Inclusive Resort each feature modern amenities, including flat-screen TVs, air conditioning, and complimentary minibars. Guests can enjoy a private French balcony or terrace with stunning ocean, pool, or garden views. Rooms come equipped with essentials such as Wi-Fi and safety deposit boxes.

Dining Options

Dining options at the resort include five on-site restaurants, featuring a variety of cuisines such as Mediterranean at Portofino and traditional Mayan at Xul Ha. El Nopal offers hearty buffets with themed dinners, while guests can grab snacks at the El Cenote Snack Bar. Room service is also available 24-hours.

Leisure & Services

Viva Maya By Wyndham provides a range of leisure activities, including an ocean-view pool, water sports, and family-friendly programs through its Kids' Club. Guests can participate in beach volleyball, tennis, and enjoy live entertainment with shows scheduled nearly every hour. The Renova Spa offers various treatments for relaxation.

Location & Transportation

The resort is conveniently located 5 km from Aeropuerto de Playa del Carmen with easy access to local attractions. Guests can explore nearby landmarks like Playa del Carmen Archeological Site, Xel-Ha Park, and distinct shopping on Quinta Avenida. Public transport options include buses with nearby service to various destinations.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Accessible Room One Queen Bed Non-Smoking
2 persons
36 m² 
1 King-size bed
Air conditioning
Deluxe Queen Room Two Queen Beds Non-Smoking
2 persons
40 m² 
2 King Size Beds
Air conditioning
Superior Garden King Room Non-Smoking
2 persons
36 m² 
1 King-size bed
Garden view
Air conditioning
Superior King Room Pool View Non-Smoking
2 persons
36 m² 
1 King-size bed
Pool view
Air conditioning
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Darts
  • Table tennis
  • Archery
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Terrace
  • Garden furniture
  • Ironing facilities

Media

  • Flat-screen TV
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Dining Onsite

Viva Maya By Wyndham offers a delightful array of dining experiences to indulge your palate, featuring five onsite restaurants serving both local and international cuisine. With warm atmospheres ideal for families and couples alike, each venue promises flavorful dishes that invite guests to explore culinary traditions from around the world.
Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Restaurant photo
Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Restaurant photo
Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Restaurant photo

La Terraza

International
Ambiance
Family friendly
Key Offerings
Sample an eclectic mix of international dishes while enjoying views in a relaxed setting. With open-air seating, guests can soak in the tropical ambiance alongside favored global flavors.
Reservation
No
Open for breakfast, lunch, and dinner; 12:30 - 15:00 and 18:30 - 22:00.

Hacienda Don Diego

Mexican
Ambiance
Casual and vibrant
Key Offerings
Step into the heart of Mexico at this cozy venue, where traditional recipes come alive through authentic flavors. Relish in nachos, enchiladas, and more-all carefully crafted to celebrate the essence of Mexican cuisine.
Reservation
No
Open for dinner; 18:30 - 22:00.

Portofino

Mediterranean
Ambiance
Charming and intimate
Key Offerings
Experience a taste of the Mediterranean with a menu highlighting fresh seafood, savory pasta, and delightful desserts. Guests can savor culinary art in a setting that captures the charm of the region.
Reservation
No
Open for dinner; 18:30 - 22:00.

Miramare

Italian
Ambiance
Family friendly
Key Offerings
Transport yourself to Italy with rustic dishes and family favorites, from wood-fired pizzas to rich pastas, all served in a comfortable and friendly atmosphere, perfect for gatherings.
Reservation
No
Open for dinner; 18:30 - 22:00.

Viva Café

International
Ambiance
Family friendly
Key Offerings
This cozy café offers a delightful selection of international dishes in a warm setting, ideal for family dinners or casual meals. Guests can explore a diverse menu crafted to please every palate.
Reservation
No
Open for dinner; 18:30 - 22:00.

Location

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710
Map view
Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
450 m
Restaurants
Les Crepes de Paris
3.2 km
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Local Highlights and Experiences
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
30 minutes' walk
Famous shopping street lined with vibrant shops, restaurants, and bars. Great for local art, souvenirs, and dining experiences.
Playa del Carmen Archeological Site
Playa del Carmen Archeological Site
15 minutes' walk
Site containing ancient Mayan ruins with historical significance. Offers guided tours and stunning ocean views.
Cenote Calavera
Cenote Calavera
35 minutes' walk
Beautiful cenote ideal for swimming and snorkelling. Unique geological formations and refreshing waters await.
Los Fundadores Park
Los Fundadores Park
25 minutes' walk
Public park featuring a beach access point and cultural displays. Hosts events and provides a spacious area for relaxation.
Xcaret Park
10 minutes' drive
Eco-archaeological park offering water activities, wildlife encounters, and cultural performances. Perfect for family adventures.
Yoga on the Beach
10 minutes' drive
Relaxing yoga sessions on the beach for mindfulness and self-care. Classes available through local instructors.
Biking the Piste Cyclable
6 minutes' walk
Scenic bike path for a fun outdoor ride. Bike rentals available nearby for exploring the area at your own pace.
Alltournative
15 minutes' walk
Adventure tours including zip-lining, ATV driving, and cultural immersion experiences. Reservations recommended for activities.
Les Crepes de Paris
Les Crepes de Paris
40 minutes' walk
Charming eatery known for delicious sweet and savory crepes. Casual atmosphere perfect for brunch or a light lunch.
Tacos El Paisa
10 minutes' drive
Local favorite for authentic Mexican tacos served in a vibrant setting. Known for fresh ingredients and friendly service.
Sandwich Q.B.
10 minutes' drive
Casual café with gourmet sandwiches and fresh juices. Great for lunch on the go or a relaxed afternoon snack.
Koh Thai
5 minutes' drive
Elegant restaurant featuring exquisite Thai cuisine. Reservations recommended for their popular evening dining experience.
Club Coco Maya
10 minutes' drive
Lively beachfront nightclub known for its vibrant dance scene and live DJ performances. Perfect for a night out.
The Comedy Club
10 minutes' drive
Comedy venue offering stand-up shows featuring local and touring comedians. Great for family-friendly entertainment.
Zenzi Beach Bar
10 minutes' drive
Relaxed beach bar offering live music, tropical drinks, and stunning sunset views. Ideal for unwinding after a day of adventures.
Cultural Performances at Parque Fundadores
25 minutes' walk
Open-air venue hosting various cultural events and performances. Free entry and family-friendly atmosphere.

Getting around
City Centre
Playa del Carmen33 min  ·  2.7 km
Airports
Aeropuerto de Playa del Carmen (PCM)34 min  ·  2.8 km
Cancun (CUN)90 min  ·  59.5 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.8
7.8/10 based on 233 reviews
Michael
United States, February  2025
7.0/10

My recent stay at Viva Maya By Wyndham was overall enjoyable, with a beautiful beach and excellent staff. However, the food options were somewhat limited and the rooms felt a bit dated. While I loved the service and cleanliness of the resort, the food could use improvement. 🏖️🌴

Rooms
7.0
The ocean view room was lovely but showing its age with dated furnishings and worn carpets. The cleanliness was a concern, with some dust and cobwebs visible in the corners.
Service
9.0
The service was friendly and attentive, making my experience enjoyable. The activities team, especially Arnulfo, was fantastic and really added to the fun.
Location
10.0
Perfectly located right on the beach, the resort was set in beautiful surroundings with well-kept gardens and plenty of space to relax. I enjoyed the scenic views.
Dining
6.0
While the dining options had some highlights, like made-to-order meals, the overall quality varied, and I felt there was a lack of variety over my week-long stay. The cafeteria-style offerings for dinner didn't meet my expectations.
Facilities
6.0
The resort had decent facilities, but I missed the lively amenities typical of larger resorts. Limited restaurant availability during peak times was a drawback.
Allen
United States, January  2025
6.0/10

I enjoyed my time at Viva Maya, but it wasn't without its faults. The beach was beautiful and the location was convenient, but I faced some issues with dining reservations. While the staff was friendly and the entertainment was a highlight, the overall dining experience and room conditions left a bit to be desired.

Rooms
5.0
My room was humid and had a strange smell due to moisture. The ceramic tile made it easy to hear noises from the hallway, which was distracting at times.
Service
6.0
Service was friendly, but the staff seemed understaffed at the bars, leading to long wait times. I also had issues with the restaurant booking app that restricted me to only one reservation at an a la carte restaurant over three days.
Location
7.0
The resort is located in Playacar, which is a nice area. The beach was clean and had plenty of seating options, but navigating the hotel could be confusing as it was under renovation when I visited.
Dining
6.0
Food at the buffet was hit or miss, with not much variety over the days. The a la carte restaurants had limited availability and were often full, which was disappointing as I had expected more from an all-inclusive.
Facilities
6.0
The pools and beach areas were well maintained, offering plenty of activities like kayaking. However, I noticed the adult pool had issues with cleanliness and could use some attention.
Victor
United States, January  2025
6.4/10

I had a pretty mixed experience at Viva Maya. While I enjoyed the beautiful beach and well-maintained grounds, there were several letdowns that impacted my stay. I found the service at the buffet to be slow, and the food quality varied quite a bit. My room was comfortable, but the amenities like the bar fridge being empty and the limited coffee options left something to be desired.

Rooms
6.0
The room we stayed in was nice and comfortable, but I was disappointed that it lacked a coffee machine and had an empty bar fridge. It was also quite chilly at night without adequate bedding.
Service
5.0
Service was hit or miss. While some staff members were friendly and attentive, others weren't as pleasant, particularly during breakfast. I also felt like I had to wait too long for attention at the buffet.
Location
7.0
The location is great, right on the beach and within a pretty secure area. However, the distance from the adult-only pool to the main pool made it inconvenient to access other areas.
Dining
5.0
Dining experiences were varied. While the a la carte restaurants were fantastic, the buffet left a lot to be desired, especially for breakfast. The food lacked variety and didn't always feel fresh.
Facilities
6.0
The resort featured lovely grounds and a great beach, which were highlights of my stay. However, I found the facilities, like the fitness center and other amenities, to be pretty average and not very inspiring.
Charlie
United States, November  2024
7.4/10

My stay at Viva Maya was a mixed experience. The beach was stunning, and I appreciated the smooth access to everything due to the resort's small size. Unfortunately, the dining could use improvement, with some meals being just okay, but I did enjoy the homemade yogurt at breakfast. Overall, I felt safe and found the service friendly, though some areas, like the bar, felt lacking at times.

Rooms
6.0
The rooms were clean but dated and didn't have do not disturb signs. I was disturbed by staff knocking several times in the morning.
Service
7.0
The staff was overall polite and accommodating, and I had a fantastic interaction with the front desk manager, Jorge, who helped with my room upgrade.
Location
8.0
The resort's location is excellent, being close to Playa del Carmen, and the beach was definitely the highlight of my stay.
Dining
6.0
The food varied from okay to above average. The buffet had a good selection, but some a la carte dining experiences were disappointing. I recommend the homemade salsa and Mexican restaurant for better meals.
Facilities
6.0
The facilities were adequate with good choices, though I felt there could be more organized activities to keep guests engaged throughout the day.
Rodney
United States, November  2024
7.0/10

I had a wonderful stay at Viva Maya By Wyndham, but there were some mixed experiences. The food quality varied; some meals were excellent, while others lacked flavor. The staff were friendly and attentive overall. The beach location was beautiful, though the noise from evening shows could be disruptive. I particularly enjoyed the leisure time at the pool, but I wished the amenities were a bit more upscale.

Rooms
8.0
The rooms were clean, and my initial room faced the pool, which was quiet. I managed to switch to a ground floor room with a terrace that was much better. However, some balconies were quite small.
Service
7.0
The staff were generally friendly, especially at the pool bar. However, I did encounter some inconsistency with front desk assistance where not every staff member was as welcoming.
Location
9.0
The resort is directly on the beach, which made it easy to find sunbeds and enjoy the ocean. The location is excellent for both relaxation and access to various activities.
Dining
7.0
I found the food in places like Don Diego and Portofino to be great, while the buffet was a bit noisy and the quality fluctuated. Some meals were fresh and tasty, but I wished for more variety and flavor in the offerings.
Facilities
8.0
The resort has a cozy atmosphere, and I appreciated the clean grounds and maintained facilities. The entertainment like the evening shows was enjoyable, adding to the overall experience.
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Viva Maya By Wyndham, A Trademark All Inclusive Resort serves a full breakfast for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Number of rooms:
604
FAQs
About Viva Maya By Wyndham, A Trademark All Inclusive Resort
What is the distance from Viva Maya By Wyndham, A Trademark All Inclusive Resort to Aeropuerto de Playa del Carmen?
The hotel is 5 km from Aeropuerto de Playa del Carmen, approximately a 10-minute drive.
What dining options are available at Viva Maya By Wyndham, A Trademark All Inclusive Resort?
The hotel features five on-site restaurants offering international and local cuisines.
What amenities can guests find in their rooms at Viva Maya By Wyndham, A Trademark All Inclusive Resort?
Rooms feature air conditioning, free Wi-Fi, a flat-screen TV, a mini fridge, and a balcony or terrace.
Does Viva Maya By Wyndham, A Trademark All Inclusive Resort offer any recreational activities?
The hotel provides a variety of activities including tennis courts, a fitness center, and non-motorized water sports.
What is the check-in and check-out time at Viva Maya By Wyndham, A Trademark All Inclusive Resort?
Check-in begins at 15:00 and check-out is by 12:00.
Is parking available at Viva Maya By Wyndham, A Trademark All Inclusive Resort?
The hotel offers free private parking on-site.
What facilities does the spa at Viva Maya By Wyndham, A Trademark All Inclusive Resort provide?
The Serene Renova Spa offers body treatments, massages, a sauna, and beauty services.
Are there child-friendly services at Viva Maya By Wyndham, A Trademark All Inclusive Resort?
The hotel features a Kids' Club, children's pools, and a variety of children's programs.
What nearby attractions can be visited from Viva Maya By Wyndham, A Trademark All Inclusive Resort?
Nearby attractions include Xcaret, Xaman Ha Ruins, and Kool Beach Club, all within a few kilometers.
Is there a bar or lounge area at Viva Maya By Wyndham, A Trademark All Inclusive Resort?
The hotel features a bar/lounge area for guests to relax with drinks.
Does Viva Maya By Wyndham, A Trademark All Inclusive Resort offer any entertainment options?
Daily and nightly entertainment programs are provided, including live performances and themed nights.

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