Viva Maya By Wyndham, A Trademark All Inclusive Resort | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

“The beautiful beach is just a short stroll away!”view full review

Viva Maya By Wyndham, A Trademark All Inclusive Resort offers a beachfront experience with all-inclusive amenities, exceptional dining options, and a multitude of activities. This family-friendly Playa del Carmen hotel features 339 colonial-style rooms equipped with modern amenities, all meals included, and a variety of water and land sports.

Rooms & Amenities

The 339 well-appointed guest rooms at Viva Maya By Wyndham, A Trademark All Inclusive Resort each feature modern amenities, including flat-screen TVs, air conditioning, and complimentary minibars. Guests can enjoy a private French balcony or terrace with stunning ocean, pool, or garden views. Rooms come equipped with essentials such as Wi-Fi and safety deposit boxes.

Dining Options

Dining options at the resort include five on-site restaurants, featuring a variety of cuisines such as Mediterranean at Portofino and traditional Mayan at Xul Ha. El Nopal offers hearty buffets with themed dinners, while guests can grab snacks at the El Cenote Snack Bar. Room service is also available 24-hours.

Leisure & Services

Viva Maya By Wyndham provides a range of leisure activities, including an ocean-view pool, water sports, and family-friendly programs through its Kids' Club. Guests can participate in beach volleyball, tennis, and enjoy live entertainment with shows scheduled nearly every hour. The Renova Spa offers various treatments for relaxation.

Location & Transportation

The resort is conveniently located 5 km from Aeropuerto de Playa del Carmen with easy access to local attractions. Guests can explore nearby landmarks like Playa del Carmen Archeological Site, Xel-Ha Park, and distinct shopping on Quinta Avenida. Public transport options include buses with nearby service to various destinations.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Accessible Room One Queen Bed Non-Smoking

2 persons

36 m²

1 King-size bed

Air conditioning

room details

Deluxe Queen Room Two Queen Beds Non-Smoking

2 persons

40 m²

2 King Size Beds

Air conditioning

room details

Superior Garden King Room Non-Smoking

2 persons

36 m²

1 King-size bed

Air conditioning

room details

Superior King Room Pool View Non-Smoking

2 persons

36 m²

1 King-size bed

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Playa del Carmen 2.7 km

Airports

Aeropuerto de Playa del Carmen (PCM) 2.8 km

Cancun (CUN) 59.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Variety of Food Options

“I was thrilled with the wide range of dining choices available. The buffet had a great selection that was perfect for feeding my family, and we particularly enjoyed the Mexican restaurant, which quickly became our favorite spot. There's something for everyone, including a snack bar by the pool with delicious options like nacho salad.” view full review

Fantastic Water Sports

“One of my favorite experiences was the variety of water sports available. I took advantage of the catamaran rides and even participated in a windsurfing group lesson. The instructors were excellent! It was great to have so many options for sports to enjoy right at the resort.” view full review

Comfortable Accommodations

“Our room was cute, clean, and comfortable, with a partial ocean view from the balcony. It was the perfect place to unwind after a day of activities, and I appreciated the consistently tidy condition thanks to the diligent housekeeping.” view full review

Exciting Evening Shows

“I was genuinely impressed by the evening entertainment. The dancers and acrobats were incredibly talented, making the shows fun and vibrant. It was the perfect way to wind down after a day in the sun, and I loved interacting with the performers during the shows!” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Horseback riding
Cycling
Tennis court
Golf course
Darts
Table tennis
Archery
Yoga class
Aerobics
Fishing

Services

Valet parking
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Terrace
Garden furniture
Ironing facilities

Media

Flat-screen TV

Location

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

Map view

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Xcaret

4.3 km

Landmark

Quinta Avenida

2.9 km

Mall

Playacar Center Shopping Mall

790 m

Landmark

Cenote Calavera

3.1 km

Landmark

Fun Fitness Globetrotters

820 m

Landmark

Los Fundadores Park

2.3 km

Landmark

Disabled-friendly beach

2.3 km

Landmark

Hard Rock Campo de Golf

620 m

Landmark

Zona Arqueologica Playa del Carmen

1.8 km

Park

Xel-Ha Park

1.1 km

Landmark

Mahi Golf Course

740 m

Golf Course

Campo de Golf Playacar

980 m

Landmark

Playa del Carmen Archeological Site

1.1 km

Landmark

Maya ruins

1.1 km

Landmark

Bel Air Animal Park

3.5 km

Landmark

Cenote Carwash

3.5 km

Landmark

Alltournative

1.3 km

Mall

Starbucks

1.3 km

Mall

City Club

1.4 km

Landmark

La Sirena's Fine Mexican Handcrafts

2.3 km

Landmark

Galeria de Arte 5ta Avenida

2.5 km

Landmark

Ruinas Mayas

1.7 km

Museum

3D Museum of Wonders

2.8 km

Museum

Museo Frida Kahlo Playa Del Carmen

2.8 km

Store

Centro Maya

3.6 km

Landmark

Xaman Ha Ruins

2.1 km

Landmark

Xaman Ha Aviary

2.9 km

Landmark

Playacar Golf Club

3.4 km

Beach

Playacar Beach

3.5 km

Nearby

Piste Cyclable sur Paseo Xaman-Ha

450 m

Restaurants

Les Crepes de Paris

3.2 km

Avenida Paseo Xaman-Ha 25 Playacar Center

Reviews and Ratings

Reviews from guests about their experience.

Michael

United States, February 2025

7.0/10

My recent stay at Viva Maya By Wyndham was overall enjoyable, with a beautiful beach and excellent staff. However, the food options were somewhat limited and the rooms felt a bit dated. While I loved the service and cleanliness of the resort, the food could use improvement. 🏖️🌴

Rooms

7.0

The ocean view room was lovely but showing its age with dated furnishings and worn carpets. The cleanliness was a concern, with some dust and cobwebs visible in the corners.

Service

9.0

The service was friendly and attentive, making my experience enjoyable. The activities team, especially Arnulfo, was fantastic and really added to the fun.

Location

10.0

Perfectly located right on the beach, the resort was set in beautiful surroundings with well-kept gardens and plenty of space to relax. I enjoyed the scenic views.

Dining

6.0

While the dining options had some highlights, like made-to-order meals, the overall quality varied, and I felt there was a lack of variety over my week-long stay. The cafeteria-style offerings for dinner didn't meet my expectations.

Facilities

6.0

The resort had decent facilities, but I missed the lively amenities typical of larger resorts. Limited restaurant availability during peak times was a drawback.

Allen

United States, January 2025

6.0/10

I enjoyed my time at Viva Maya, but it wasn't without its faults. The beach was beautiful and the location was convenient, but I faced some issues with dining reservations. While the staff was friendly and the entertainment was a highlight, the overall dining experience and room conditions left a bit to be desired.

Rooms

5.0

My room was humid and had a strange smell due to moisture. The ceramic tile made it easy to hear noises from the hallway, which was distracting at times.

Service

6.0

Service was friendly, but the staff seemed understaffed at the bars, leading to long wait times. I also had issues with the restaurant booking app that restricted me to only one reservation at an a la carte restaurant over three days.

Location

7.0

The resort is located in Playacar, which is a nice area. The beach was clean and had plenty of seating options, but navigating the hotel could be confusing as it was under renovation when I visited.

Dining

6.0

Food at the buffet was hit or miss, with not much variety over the days. The a la carte restaurants had limited availability and were often full, which was disappointing as I had expected more from an all-inclusive.

Facilities

6.0

The pools and beach areas were well maintained, offering plenty of activities like kayaking. However, I noticed the adult pool had issues with cleanliness and could use some attention.

Victor

United States, January 2025

6.4/10

I had a pretty mixed experience at Viva Maya. While I enjoyed the beautiful beach and well-maintained grounds, there were several letdowns that impacted my stay. I found the service at the buffet to be slow, and the food quality varied quite a bit. My room was comfortable, but the amenities like the bar fridge being empty and the limited coffee options left something to be desired.

Rooms

6.0

The room we stayed in was nice and comfortable, but I was disappointed that it lacked a coffee machine and had an empty bar fridge. It was also quite chilly at night without adequate bedding.

Service

5.0

Service was hit or miss. While some staff members were friendly and attentive, others weren't as pleasant, particularly during breakfast. I also felt like I had to wait too long for attention at the buffet.

Location

7.0

The location is great, right on the beach and within a pretty secure area. However, the distance from the adult-only pool to the main pool made it inconvenient to access other areas.

Dining

5.0

Dining experiences were varied. While the a la carte restaurants were fantastic, the buffet left a lot to be desired, especially for breakfast. The food lacked variety and didn't always feel fresh.

Facilities

6.0

The resort featured lovely grounds and a great beach, which were highlights of my stay. However, I found the facilities, like the fitness center and other amenities, to be pretty average and not very inspiring.

Charlie

United States, November 2024

7.4/10

My stay at Viva Maya was a mixed experience. The beach was stunning, and I appreciated the smooth access to everything due to the resort's small size. Unfortunately, the dining could use improvement, with some meals being just okay, but I did enjoy the homemade yogurt at breakfast. Overall, I felt safe and found the service friendly, though some areas, like the bar, felt lacking at times.

Rooms

6.0

The rooms were clean but dated and didn't have do not disturb signs. I was disturbed by staff knocking several times in the morning.

Service

7.0

The staff was overall polite and accommodating, and I had a fantastic interaction with the front desk manager, Jorge, who helped with my room upgrade.

Location

8.0

The resort's location is excellent, being close to Playa del Carmen, and the beach was definitely the highlight of my stay.

Dining

6.0

The food varied from okay to above average. The buffet had a good selection, but some a la carte dining experiences were disappointing. I recommend the homemade salsa and Mexican restaurant for better meals.

Facilities

6.0

The facilities were adequate with good choices, though I felt there could be more organized activities to keep guests engaged throughout the day.

Rodney

United States, November 2024

7.0/10

I had a wonderful stay at Viva Maya By Wyndham, but there were some mixed experiences. The food quality varied; some meals were excellent, while others lacked flavor. The staff were friendly and attentive overall. The beach location was beautiful, though the noise from evening shows could be disruptive. I particularly enjoyed the leisure time at the pool, but I wished the amenities were a bit more upscale.

Rooms

8.0

The rooms were clean, and my initial room faced the pool, which was quiet. I managed to switch to a ground floor room with a terrace that was much better. However, some balconies were quite small.

Service

7.0

The staff were generally friendly, especially at the pool bar. However, I did encounter some inconsistency with front desk assistance where not every staff member was as welcoming.

Location

9.0

The resort is directly on the beach, which made it easy to find sunbeds and enjoy the ocean. The location is excellent for both relaxation and access to various activities.

Dining

7.0

I found the food in places like Don Diego and Portofino to be great, while the buffet was a bit noisy and the quality fluctuated. Some meals were fresh and tasty, but I wished for more variety and flavor in the offerings.

Facilities

8.0

The resort has a cozy atmosphere, and I appreciated the clean grounds and maintained facilities. The entertainment like the evening shows was enjoyable, adding to the overall experience.